Privacy policy

Last updated: December 18, 2024

Joypur Privacy Policy

This Privacy Policy describes how Joypur (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our Site.

Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. Any information that can uniquely identify an individual (including the information below) is referred to as “Personal Information.”

Device Information

Examples of Personal Information collected: version of the web browser, IP address, time zone, cookie information, what pages you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to improve the customer experience and optimize the Site.
Source of collection: Collected automatically through the use of cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with Shopify (our e-commerce platform provider) for processing.

Order Information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal, etc.), email address, and phone number.
Purpose of collection: to fulfill orders, process payments, arrange for shipping, send invoices and order confirmations, communicate with you, and, based on your preferences, provide marketing communications related to our products or services.
Source of collection: collected directly from you.
Disclosure for a business purpose: shared with our service providers such as Shopify and payment processors.

Customer Support Information

Purpose of collection: to provide customer support and assist with inquiries.
Source of collection: collected directly from you.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at the email address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers who help us provide services and fulfill contracts with you. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may also share your Personal Information to comply with legal obligations, respond to subpoenas, search warrants, or other lawful requests, or to protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you. For example:

We may share information about your use of the Site, your purchases, and your interaction with ads on other websites with our advertising partners. This may include the use of cookies or other similar technologies, depending on your location and consent.

Using Personal Information

We use your Personal Information to provide our services, which include offering products for sale, processing payments, fulfilling orders, and keeping you updated on new products, services, and offers. The legal grounds for processing your Personal Information include:

Your consent.
The performance of a contract between you and the Site.
Compliance with our legal obligations.
To protect your vital interests.
To perform tasks carried out in the public interest.
Our legitimate interests, provided they do not override your rights and freedoms.

Retention

When you place an order through the Site, we retain your Personal Information for our records unless you request its deletion. For more information on your right to deletion, see the "Your Rights" section below.

Automatic Decision-Making

We DO NOT engage in fully automated decision-making that has a legal or significant effect on you using your customer data.

Our payment processor, Shopify, may use automated decision-making to prevent fraud, but this does not have a legal or significant effect on you.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (the ‘Right to Know’), request it to be transferred to another service, and ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at the email address below: service@joypur.com.

Cookies

A cookie is a small file that’s downloaded to your device when you visit our Site. We use several types of cookies including functional, performance, advertising, and social media cookies. Cookies enhance your browsing experience by remembering your actions and preferences (such as login details and language selection). This eliminates the need to re-enter this information each time you visit the site or move from page to page. Cookies also help us gather insights on how our website is used.

We use cookies to optimize your experience on the Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Cookies may be either “persistent” or “session” cookies. Session cookies expire once you close your browser, while persistent cookies remain on your device until they expire or are deleted. Most of the cookies we use are persistent and will expire within 30 minutes to two years.

You can manage or block cookies through your browser settings, but blocking cookies may limit your ability to use certain features of the Site.

For more information on cookies, including how to manage them, visit: www.allaboutcookies.org.

Do Not Track

Please note that due to the lack of consistent industry standards for responding to “Do Not Track” signals, we do not alter our data collection or usage practices based on such signals.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal requirements. Any updates will be posted on this page with an updated revision date.

Contact

For any questions regarding our privacy practices, or to exercise your rights, please contact us at:

Email: service@joypur.com